Is WalkMe only for SAP?

No. WalkMe works across major platforms like SAP, Salesforce, Workday, Oracle and more. FAIR specialises in SAP but supports adoption across your full enterprise stack in Australia and New Zealand.

How is WalkMe different from traditional training?

WalkMe provides real-time, in-app guidance so users in Australia and New Zealand can complete tasks without needing to refer to manuals or attend training sessions.

What role does FAIR play in the implementation?

FAIR manages the full implementation lifecycle — from strategy to deployment and optimisation. We focus on making WalkMe work for your business in Australia and New Zealand.

Can WalkMe reduce support tickets?

Yes. Many customers in Australia and New Zealand report up to 50% fewer support tickets after implementing WalkMe, thanks to real-time help and automation.

How long does it take to go live?

Most implementations in Australia and New Zealand are completed in 6 to 8 weeks with FAIR’s agile delivery approach.

Is WalkMe secure and compliant with data protection standards?

Yes. WalkMe follows enterprise-grade security practices and complies with global data protection standards, ensuring your data is safe and secure for businesses in Australia and New Zealand.

Fix System Adoption with WalkMe & FAIR

The Challenge: Great Tech. Low Adoption.

You’ve invested in powerful platforms like SAP, Salesforce and Workday to drive transformation and efficiency. But despite the technology, users struggle to complete tasks. They forget steps, processes break down and support tickets continue to rise. The core issue is not the systems themselves, but the lack of real-time support. Without proper guidance, sap adoption suffers, digital adoption goals remain unmet, your systems remain underutilised and your people stay frustrated.

Step-by-Step Guidance

Users get clear, on-screen instructions right inside your business systems, helping them complete tasks with confidence.

Simplified Onboarding

No more relying on manuals or lengthy training sessions. Guidance happens in real time as users work.

Fewer Support Tickets

Proactive support reduces confusion and errors, cutting down the volume of helpdesk requests.

Actionable Insights

See exactly where users get stuck so you can fix issues fast and improve processes continuously.

FAIR’s Role: Certified Experts, Proven Results

FAIR is a WalkMe Certified Partner and SAP Gold Partner with deep expertise in driving digital adoption across complex enterprise systems. From SAP to Salesforce and beyond, we help organisations get more value from their technology by making it easier for people to use.

Our consultants implement WalkMe with speed, precision and empathy. We focus on outcomes, not just deployment — ensuring your systems support real work, reduce friction and deliver lasting business results.